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While Bustr is available for free, we also offer an optional premium service with valuable price.
If you don’t choose to purchase Bustr Premium, you can simply continue using and enjoying Bustr for free.
There is also a good chance they wont even respond to your email (I had to send multiple emails just to get a response).
After everything was said and done the only compensation offered was 100 coins (which honestly was so stupid because I was paying for a premium subscription—what did I need coins for?
) What should have been offered was two additional months for free.
Plus, throughout all of this, never once did they acknowledge the actual problem, only that they would “look into it.” I took off four stars for the glitchy app, and the terrible and unprofessional customer support.